Financial institutions

The financial services sector in Central and Eastern Europe faces change as the only constant in this continually evolving market. For this reason it is vital that banks and insurance companies can rely on flexible and efficient IT systems and infrastructures. Amid the realities of fast growth, limited budgets, and regulatory requirements like Basel II, operating in the financial markets in emerging Europe is not without challenges.

This situation, coupled above all with a level of security concerns never experienced before put an enormous pressure on the financial institutions and their IT environments. Insurance companies are battling with dwindling customer loyalty, loss events of magnitudes that are difficult to calculate and high cost pressure.

S&T provides all kinds of financial institutions with:

Comprehensive consultation from strategy and processes to system implementation
Project management
Software development
Systems integration and operational support
An extensive portfolio of outstanding products and solutions
Customer management
Process & IT management
Business networking & sourcing
Community management
Operational services
Programme management
Project portfolio management
Market analysis
Quality audits
Integral change management
Training & coaching

The S&T business model enables the company to live up to its claim to be a “one stop IT partner”. On the basis of proven consultation methods and solid infrastructure services ranging from technical infrastructure such as servers, storage systems, networks and state-of-the-art security solutions to managed services such as outsourcing and network management, S&T supplies its customers with specialist expertise and know-how.

Strategic issues in the financial services sector

S&T has identified the following issues as the most challenging and immediate in the area of the financial services IT business:

Basel II will bring significant changes to the financial services sector. Financial institutions affected by this Accord will need to make the required systems and process changes with appropriate speed. What S&T can do for you: Consulting, solutions and tools for credit risk management, operational risk management, reporting, accounting services, financial systems design and implementation, and the corresponding training.

Anti money laundering: Financial institutions must take an active stance against money laundering in order to comply with government legislation and international agreements. What S&T can do for you: Solutions and tools for forensic services, fraud investigations, audits, compliance review, review of control systems and the corresponding training.

Financial intelligence: The financial sector in CEE has experienced enormous growth and is still growing fast. Now it is time to make the decisions that will ensure long-term profitability. For that, information is needed: whose operations are efficient and whose are not, which branch locations are redundant, and where are the profits? What S&T can do for you: Solutions and tools for reporting, enterprise planning, score carding and business intelligence.

Sales force automation: The rapid development of the customer market for financial products challenges the IT infrastructure, technology and equipment used by sales reps and sales managers in the financial sector. This applies especially to software tools and corporate solutions.

What S&T can do for you: Solutions and tools for fast, easy access online, offline, or via mobile devices; solutions for integration with back office and legacy systems and for opportunity management and forecasting.

Selected financial services references

Albania	Procredit Bank National Commercial Bank First Investment Bank
Austria	BA-CA Leasing Bank Austria Group BAWAG P.S.K Group Erste Bank Group GE Monwy Bank GmbH Generali IT-Solutions GmbH Oesterreichische Nationalbank (OeNB) Porsche Bank AG sBausparkasse Vienna Insurance Group Uniqua
Bosnia and Herzegovina	BBI banka Centralna Banka BiH HVB Central Profit banka HVB Leasing Investiciono-komercijalna banka Zenica LRC inžinjering NBB – Nova Banjalučka banka Raiffeisen banka Turkish Yiraat Bank Bosnia dd Sarajevo UPI banka Volksbank
Bulgaria	Unicredit Bulbank DSK Bank Raiffeisen Bulgaria First Investment Bank Central Depositary Bulgaria
Croatia	Centar banka Partner banka Karlovačka banka Hrvatska poštanska banka Hypo Alpe Adria Bank Hrvatska Narodna Banka PBZ Cards Privredna banka Zagreb Zagrebacka banka Croatia osiguranje Allianz Hrvatska Erste Croatia MBU
Czech Republic	AEGON Insurance CAC Leasing Ceska Sporitelna Ceska Pojistovna CITIBANK CSOB Asset Management Czech Republic National Bank Generali Insurance Komercni banka PriceWaterhouseCoopers Raiffeisen stavebni sporitelna ŠkoFin Wüstenrot hypotecni banka Wüstenrot stavebni sporitelna
Germany	AOK/AOK Systems KGAL
Hungary	Magyar Nemzeti Bank
Macedonia	National Bank of Macedonia Komercijalna banka AD ProCredit Bank Macedonia IK Banka Makedonska Banka AD Stopanska Banka AD Tutunska Banka AD QBE Macedonia
Moldova	Banca Socila Energbank Mobiasbanca Moldinconbank MoldMediaCard Moldova-Agroindbank SA National Bank of Moldova Savings Bank of Moldova Victoriabank
Montenegro	NLB Montenegrobank
Poland	AIG Credit SA AIG Bank SA BGŻ SA BRE Bank SA Fortis Bank S.A. GE Money Bank SA ING Bank Slaski S.A. Mazowiecki Bank Regionalny PEKAO S.A. PKO Bank Polski S.A. PZU SA
Romania	Bancpost SA BRD – Groupe Societe Generale National Bank of Romania Unicredit Tiriac Bank Romanian Commercial Bank – BCR Raiffeisen Bank TransFonD Romanian Savings Bank - CEC
Russia	Alfa-Bank Baltiyskiy Bank Bank of Russia MICEX (Moscow Interbank) Raiffeisen Bank Renaissance Capital Bank Rosbank RosGosStrakh (Russian National Insurance Company)
Serbia	Alpha Bank EFG Eurobank Erste Bank Findomestic bank Hypo Alpe Adria GroupKomercijalna banka National Bank of Greece National Bank of Serbia Postal Saving Bank (Poštanska Štedionica) Raiffeisen Bank UniCredit Bank Volksbank Wiener Stadtische
Slovakia	Allianz - Slovenská poisťovňa Banka Slovakia CSOB Leasing a.s. Erste Bank (Slovenska Sporitelna) HVB Bank Slovakia Komercni Banka Bratislava NBS (National Bank of Slovakia) OTP Banka Slovakia Poštová banka R+V poisťovňa (Postal Banb) SporDat (SPARDAT) Tatrabanka VUB Wüstenrot
Slovenia	Banka Celje Banka Koper Banka Sparkasse Nova Ljubljanska banka d.d. VZAJEMNA D.V.Z. Nova KBM d.d. Bankart Deželna banka Slovenije d. d.
Switzerland	St. Galler Kantonalbank
Turkey	Finansbank JP Morgan Chase Bank NA Vakifbank West LB
Ukraine	CitiBank Ukraine Insurance Company Etalon Insurance Company Providna Nadra Bank National Bank of Ukraine JSCB "Ukrsotsbank" JSB "VaBank" JSC VTB Bank JSB "AlfaBank" Raiffeisen Bank AVAL State Export-Import Bank of Ukraine