Software Support

Systems and software availability is critical for our customer’s staff and IT decision-makers. The wish to increase systems and application availability while reducing individual downtime results in improved automated support systems.
However there will always be a need for a human interface when systems and procedures fail. Timely access to your data is essential in running your business. With internal and external virus attacks and other application challenges, it's a constant effort for the customer to maintain the availability of high-demand systems.

Our technician's mission is to restore full functionality, minimize downtime, and ensure that our customer’s users can recommence productivity as quickly as possible.

Core competencies

  • Desk side support services
  • On-site troubleshooting
  • Support for standard and non-standard applications
  • Break/fix services including PC, servers, and peripherals
  • Comprehensive services: desk side, remote user, help desk, and network operations

S&T’s Services

  • Telephone support for operating systems and middleware
  • SW onsite support for operating systems and middleware
  • SW licence subscriptions
  • Software onsite installations
  • Software onsite updates